Privacy Policy

1. Introduction

Trigwa by RevSol.AI Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered interview platform.

2. Information We Collect

We collect information you provide directly to us:

• Account Information: Name, email address, company name, and professional information when you create an account
• Candidate Information: Name, email, phone number, resume/CV, and interview responses when you invite candidates
• Interview Data: Text responses, audio recordings (if voice mode is used), and AI-generated assessments
• Usage Data: Information about how you use our platform

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Generate AI-powered interview questions and assessments
• Process transactions and send related information
• Send administrative information, such as updates and security alerts
• Respond to your comments, questions, and provide customer service

4. AI Processing

Our platform uses AI (powered by Ollama) to:

• Generate relevant interview questions based on job descriptions
• Score candidate responses based on various criteria
• Provide overall assessment and recommendations

Note: AI processing is performed locally using Ollama. Your interview data is processed through our AI system and is not shared with third-party AI services for processing.

5. Data Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Companies that help us operate our platform (hosting, analytics)
• Legal Requirements: When required by law or in response to valid requests
• Business Transfers: In connection with a merger, sale, or acquisition

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.

8. Your Rights

Depending on your location, you may have rights including:

• Right to access your personal information
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to object to processing
• Right to data portability

9. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@revsol.ai